- Open Hours:Mon-Fri 0800-1700
- Email:[email protected]
- Address:106 McChlery Avenue, Eastlea, Harare
About Us
Make Your Life Easy with Misty
Misty Insurance is a trusted provider of tailor-made insurance solutions designed to protect your most valuable assets. We understand that life is unpredictable, and unexpected events can happen at any moment. That’s why we are dedicated to providing fast, flexible and affordable short-term insurance solutions. We are committed to providing peace of mind with comprehensive coverage and exceptional customer services. We strive to build long-lasting relationships with our clients, founded on trust, transparency, and exceptional customer service
- Agriculture & Engineering Insurance
- Motor & Accident Insurance
- Financial & Liability Insurance
- Marine & Property Insurance
Our Vision & Mission
Our Vision
To be the best insurance service provider in Africa.
Our Mission
To provide tailor-made, customer-focused insurance solutions.
Visionary, Resilient Leaders Building Trust
Through Exceptional Service
Dr. Madhusudan Acharyya
Madhusudan Acharyya serves as a Non‑Executive Director and Chair of the Risk Committee, providing strategic leadership and oversight across enterprise risk management, governance, and insurance matters. He holds a PhD in Risk and Insurance (Non‑Life), an MSc in Insurance and Risk Management (Non‑Life), and an M.Sc. in Mathematics, demonstrating a strong quantitative and analytical foundation. He is also a Fellow of the Institute of Risk Management (UK) and a Chartered Insurer (ACII) with the Chartered Insurance Institute (UK). With extensive experience in insurance and risk management, Dr Acharyya brings deep expertise in risk governance, financial risk assessment, and regulatory compliance. His analytical strength, combined with senior‑level academic and industry experience, significantly enhances the Board’s oversight capabilities and supports the Company’s commitment to robust governance, sustainability, and long‑term value creation.
Mr. Stanley Mazorodze
Stanley Mazorodze is an Executive Director with extensive experience in the insurance industry and senior executive leadership. He is a Fellow of the Insurance Institute of South Africa (F.I.I.S.A) and an Associate of the Insurance Institute of South Africa (A.I.I.S.A), reflecting strong professional recognition within the sector. He holds a Master of Business Administration (MBA) from MANCOSA in South Africa, along with a Certificate in Business Leadership. Mr. Mazorodze is a seasoned insurance practitioner with deep expertise in strategic management, corporate leadership, and insurance operations. He has built a career focused on driving organisational performance, operational efficiency, and long-term business growth within the insurance industry.
Mr. Herbert Mazikana
Herbert Mazikana is a Non-Executive Director with a strong academic and professional background in information systems, risk management, and business leadership. He holds a Bachelor of Science degree in Computer Science and Mathematics as well as a Master of Business Administration (MBA). He is a certified professional with multiple globally recognized qualifications, including Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified in Risk and Information Systems Control (CRISC), and ISO/IEC 27001:2022 Lead Auditor certification. Herbert is an active member of several professional bodies, including the Information Systems Audit and Control Association (ISACA – USA), the Computer Society of Zimbabwe, and the Institute of Internal Auditors – Zimbabwe.
Ms. Rebecca Kanganga
Rebecca Kanganga serves as a Non-Executive Director and is the Chairperson of the Audit Committee. She holds a Master of Business Administration (MBA) in Management and Entrepreneurship and is a qualified Chartered Governance and Accounting Professional with extensive experience in financial management, Accounting, Tax, HR and Payroll, corporate governance, and strategic leadership. Her strong background in accounting, audit oversight, and business management enables her to provide valuable guidance on financial stewardship, risk management, and governance matters, contributing significantly to the Company’s commitment to transparency, accountability, and sustainable growth.
Mr. Antony Matsika
Mr. Matsika serves as the Board Chairperson and brings extensive academic knowledge and strategic leadership experience to the organisation. He is currently pursuing a PhD in Management Studies and holds a Master of Business Administration (MBA). He also earned a bachelor’s degree in business studies. With a strong background in business strategy and research, Mr. Matsika has developed expertise in organisational leadership, capability enhancement, strategic planning, and development-oriented initiatives, making him an asset in guiding the organization’s vision and growth.
Mr. Tinevimbo Gatawa
Mr. Gatawa serves as a Non-Executive Director and Chairperson of the Remuneration & Nominations Committee. He holds a Bachelor of Laws (Honours) degree, a Post Graduate Diploma in Law, a Master of Science degree in International Relations, and a Certificate in Joint Management Negotiation Skills, in addition to a Computer Appreciation Certificate of Completion. He is an Advocate with extensive experience in human resources, labour relations, corporate governance, and strategic leadership. His diverse academic and professional background enables him to provide valuable guidance on governance, policy formulation, remuneration frameworks, and organisational development, contributing to the Company’s commitment to sound corporate governance and sustainable growth.
Mr. Ronald Mukonowatsauka
Ronald Mukonowatsauka serves as a Non-Executive Director and Chairperson of the Finance & Investments Committee, bringing extensive experience in banking, financial management, corporate governance, and financial services regulation. He holds a Bachelor of Commerce Degree and a Bachelor of Commerce Honours Degree in Financial Management, as well as a Graduate ICSA Diploma from the Insurance Institute of Chartered Secretaries & Administrators. Ronald is also a qualified banker and has successfully completed the RE5 Regulatory Examination for Representatives in all Categories of Financial Services Providers administered by the Financial Sector Conduct Authority (FSCA) in South Africa. His strong financial and governance background enables him to provide strategic leadership, sound oversight, and valuable investment guidance at board level. He is currently pursuing a Global MBA under the E4Impact Foundation program in partnership with Catholic University of Zimbabwe and Università Cattolica del Sacro Cuore, further strengthening his expertise in entrepreneurship, impact investing, and global business leadership.
How We Serve You
- Provide Transparent Policies: We clearly explain policy terms, conditions, and exclusions.
- Offer Competitive Pricing: We provide competitive premiums and flexible payment options.
- Deliver Prompt Claim Services: We respond to claims promptly, fairly, and efficiently.
- Maintain Confidentiality: We protect customer personal and sensitive information.
- Offer Additional Services: We provide value-added services such as risk management and loss prevention.
- Keep Policies Up-to-Date: We regularly review and update policies to reflect changing customer needs.
- Provide Multichannel Support: We offer support through various channels, including phone, email, and online platforms.
- Conduct Regular Customer Feedback: We solicit customer feedback to improve products and services.
- Comply with Regulatory Requirements: We adhere to relevant laws, regulations, and industry standards.
How We Manage Policies
- Risk Assessment: We assess the risk profile of potential policyholders.
- Premium Calculation: We calculate premiums based on the assessed risk, coverage, and other factors.
- Policy Approval: We approve or decline policy applications, ensuring alignment with company underwriting guidelines.
- Policy Issuance: We issue policies to customers, either directly or through brokers/agents.
- Policy Administration: We maintain accurate records of policies, including premiums, coverage, and claims.
- Policy Renewals: We renew policies upon expiration, ensuring continuity of coverage.
- Claim settlement: We settle claims promptly and fairly, ensuring policy holders receive the benefits they’re entitled to.
- Claims assessment: We assess the validity and value of claims, ensuring compliance with policy terms and conditions.
- Customer support: Provide timely and professional support to policy holders addressing queries and concerns.